Firestone Complete Auto Care at 845 Ogden Avenue, Downers Grove, Illinois.

Update: I like a dummy took the truck back to them to look at the brakes. They quoted me $1700 which is more than I can afford. I called to tell them I was having it towed home - spoke to Roberto. An hour later the manager Hans calls me to yell at me. I said I spoke to Roberto an hour ago. So they half ass threw everything back together and left a part in the front seat.

I have waited to write this review but at this point I feel this location has taken advantage of me because I am a woman who doesn't know a lot of cars/trucks. I originally brought my son's 1988 truck into the shop because it was dying out. They must have jumped up and down when they say me coming. They gave me a laundry list of things that were wrong with the truck. I did the main repairs that I could afford and said I would come back when I had more money. A few days later the truck was still dying out. Brought it back, they said well you need to replace the alternator. So I did. Truck still dying out, took it back they said there was a fuel leak causing it to die so fixed that and replaced the throttle body. To date I have spent over $2000 and the truck is still dying!!!! Never get a straight answer, and they never fix the problem. I work three jobs and just want my son to be in a safe vehicle. I didn't mind spending the money to get it safe but it is STILL DYING!!!!!

Really pleased so far. I brought one of my cars in over a month ago to get an alignment. Made an appointment; car was serviced right away; staff was professional. Today I bought another car in for an oil change. Made an appointment; car was serviced right away (store was slammed with customers due to the sub-zero weather we've been having); staff was professional. I should note that there is a Just Tires within walking distance of my house but I'm opting to go out of my way to get to this shop.